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Breville Dual Boiler Espresso Machine BES920XL, Brushed Stainless Steel
Purchase options and add-ons
Brand | Breville |
Color | Stainless Steel |
Product Dimensions | 14.7"D x 14.8"W x 14.7"H |
Special Feature | Programmable |
Coffee Maker Type | Espresso Machine |
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About this item
- Please refer to user guide or user manual or user guide (provided below in PDF) before first use
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This Item Breville Dual Boiler Espresso Machine BES920XL, Brushed Stainless Steel | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $1,599.95$1,599.95 | -17% $499.00$499.00 List: $599.00 | $873.90$873.90 | $1,749.00$1,749.00 | $1,699.95$1,699.95 | $1,990.00$1,990.00 |
Delivery | Get it as soon as Wednesday, Mar 27 | Get it as soon as Wednesday, Mar 27 | Get it Mar 28 - Apr 1 | Get it as soon as Wednesday, Mar 27 | — | Get it as soon as Wednesday, Mar 27 |
Customer Ratings | ||||||
Easy to use | 4.5 | 4.3 | 3.9 | 4.2 | 4.6 | 4.2 |
Easy to clean | 4.0 | — | 4.0 | 4.5 | 4.3 | 4.4 |
Blending power | — | 4.3 | 4.0 | 4.3 | 4.1 | 4.3 |
Flavor | 4.5 | — | 3.8 | — | 4.5 | 4.0 |
Value for money | — | 4.5 | 3.0 | — | 4.2 | 3.6 |
Sold By | TD Superstores | MiiCoffee | Hello Good Deal INC | Seattle Coffee Gear | Seattle Coffee Gear | J.L. Hufford |
capacity | 84 ounces | 1.7 liters | 2 liters | 3 liters | 0.78 ounces | 1 liters |
material | Brushed Stainless Steel Exterior. Stainless Steel Dual Boiler. | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
input interface | buttons | buttons | buttons | buttons | buttons | buttons |
voltage | 110 volts | — | 120 volts | 120 volts | — | — |
wattage | 1700 watts | 1450 kilowatts | 1600 watts | 1500 watts | 1700 watts | 1100 watts |
model name | BES920XL | Apex | the Barista Express® Impress | Bello | — | Silvia |
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From the manufacturer
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Dual Boiler Heating System
Delivers simultaneous extraction & steam with a heated group head and PID temperature control
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Stainless Steel Dual and Single Wall Filters
Professional sized 58mm portafilter holds a 22g dose of freshly ground beans for full bodied coffee
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Full-Bodied Coffee With Rich & Complex Flavors
Low pressure pre-infusion followed by a high pressure 9 bar extraction for an opulent espresso
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Silky Smooth Microfoam
Powerful steam wands turn milk into smooth microfoam with silky texture ready for pouring latte art
Choose your machine
| Barista-Style | |
| Microfoam | |
Auto MilQ | | |
Built-In Grinder | | |
3 Second Heat Up | | |
Assisted Tamping | |
| Barista-Style | |
| Microfoam | |
Auto MilQ | ||
Built-In Grinder | | |
3 Second Heat Up | ||
Assisted Tamping |
| Barista-Style | |
| Microfoam | |
Auto MilQ | ||
Built-In Grinder | | |
3 Second Heat Up | ||
Assisted Tamping | |
| Barista-Style | |
| Microfoam | |
Auto MilQ | | |
Built-In Grinder | | |
3 Second Heat Up | | |
Assisted Tamping |
Videos
Videos for this product
3:34
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Our Point of View on the Breville Espresso Machine
WTI | We Tried It!
Videos for this product
1:30
Click to play video
Breville Dual Boiler: Why It's A Great Upgrade
Craft Coffee Spot
Product information
Brand | Breville |
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Color | Stainless Steel |
Product Dimensions | 14.7"D x 14.8"W x 14.7"H |
Special Feature | Programmable |
Coffee Maker Type | Espresso Machine |
Filter Type | Reusable |
Style | Classic |
Specific Uses For Product | Espresso |
Included Components | Integrated Tamper, 16oz Stainless Steel Milk Jug, 58mm Stainless Steel Portafilter, 1 Cup & 2 Cup Single and Dual Wall Filter Baskets, Water Filter Holder, 58mm Razor Dosing tool, Water Filter, Water Hardness Test Strip, Cleaning Kit |
Operation Mode | Fully Automatic |
Voltage | 110 Volts |
Model Name | BES920XL |
Number of Items | 1 |
Human Interface Input | Buttons |
Package Type | Standard Packaging |
Unit Count | 1.0 Count |
Item Weight | 30 pounds |
Manufacturer | HWI/Breville USA |
ASIN | B00I6JGGP0 |
Item model number | BES920XL |
Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #338,280 in Home & Kitchen (See Top 100 in Home & Kitchen) #4 in Steam Espresso Machines |
Is Discontinued By Manufacturer | No |
Date First Available | February 15, 2014 |
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Product Description
Breville Dual Boiler Espresso Machine BES920XL, Brushed Stainless Steel
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, ease of use, appearance and value of the coffee maker. For example, they mention it does make great coffee, espresso shots and foamed milk, and the result is a syrupy, thick, creamy, fruity, chocolaty liquid. They also like the ease of cleaning, and double boiler. That said, some complain about the water quality and value.
AI-generated from the text of customer reviews
Customers like the quality of the coffee maker. They say it makes great coffee, espresso shots, and foamed milk. They also mention that it produces excellent espresso with rich crema every shot, and great coffee drinks. Customers also appreciate the steam wand and the steam produced by it. Overall, most are happy with their purchase and recommend it to others.
"...So the build quality is very nice and solid...." Read more
"...day I purchased it; I have had not a single issue, the cappuccinos continue to be first rate, and every single thing on it works like the day I came..." Read more
"...We basically go back to the idea here that it makes wonderful espresso and you can really play with these variables and see a noticeable difference..." Read more
"...why I bought that machine: A perfect blend of features and achievable results, for what I need...." Read more
Customers find the coffee maker easy to use. They say it's easy to setup and learn the basics of, with clear instructions. They also say it gets the job done without fuss or drama, and the foam is easy to master.
"...The instruction was clear (although you'd mostly get that from YouTube or just searching the web), so it was a breeze to get started quickly...." Read more
"...It has just the right degree of automation, e.g. pre-infusion times...." Read more
"...Heat-up time is fairly quick for such a big boiler and the auto-start feature is fantastic...." Read more
"...Pros: Great machine in this price range, great espresso, pretty easy to use, pretty consistent, GREAT features, good customer service...." Read more
Customers are impressed with the appearance of the coffee maker. They say it's well-designed, and pretty. They also appreciate the pro-style steamer and the ability to make latte art. Customers also mention that the espresso is perfect and the illuminated fill viewing port is a nice touch.
"...either the back or the top of the machine, and the illuminated fill viewing port is a nice touch...." Read more
"...features - in-machine grinding and auto-tamping, a nifty high-tech wonder-steaming wand and some other stuff...." Read more
"...Rich flavor with beautiful crema. Along with that, there's a lot of features on this machine that give you a lot of bang for your buck...." Read more
"The BES920XL is a nice and easy to use espresso machine, but the longevity of it leaves a lot to be desired...." Read more
Customers find the coffee maker easy to clean. They mention that the machine is easy to use and clean, with built-in cleaning reminders. They appreciate the drip tray, which is easy for them to pull out and clean. Customers also mention that it has a cleaning and descaling indicator, and a basic on/off program.
"...The drip tray is easy to pull, empty and clean. And the hidden compartment for a few tools is a nice touch...." Read more
"...I felt like the in-machine grind and tamp helped make the process cleaner, without the inevitable coffee ground mess, but I also felt like I lost a..." Read more
"...Built-in cleaning reminders, backflushable, and basic on/off program also nice...." Read more
"...Even cleaning is easy in addition to tabs you can buy to clean out the inside of the machine...." Read more
Customers like the double boiler of the coffee maker. They say it's a star performer, makes great espresso, and is an excellent double boiler espresso machine for the price. They also mention that the double generators are key to perfect brew and heating of milk, and that it'll pull shots and steam simultaneously.
"...The dual boiler is the best for simultaneously pulling a shot and steaming milk...." Read more
"...You bottom-line pros are that it makes great espresso via a powerful dual boiler, and then all the features. This sets it apart in this price range...." Read more
"...The double boiler is fantastic to fill with cold water, brew a cup, and steam all at the same time. Awesome!..." Read more
"...In terms of price vs. features, this machine is unparalleled. Dual boilers, programmable pre-infusion, E61 grouphead, easily adjustable steam and..." Read more
Customers are mixed about the value of the coffee maker. Some mention it's well worth the price, it outperforms much more expensive machines, and has unmatched quality and performance for the price. However, others say that it' s expensive, unreliable, and expensive to maintain.
"...OverallPros: Great machine in this price range, great espresso, pretty easy to use, pretty consistent, GREAT features, good customer..." Read more
"...the 10 year old Gaggia Classic I came from, it at this point is worth every penny. It gets to temp in a reasonable time...." Read more
"...E61 Brew heads, so on and so forth. This unit is very expensive, but you aren't going to BELIEVE what happened next.1) Unboxed unit..." Read more
"...It makes great coffee, dual boiler for a reasonable price and really gets the job done. That is until it breaks...." Read more
Customers are mixed about the temperature control of the coffee maker. Some mention that it has precise temperature control, brew group, and adjustable brewer temperature. They also appreciate the auto start, time/temperature control, and the pressure gauge. However, others say that it heats up and breaks repeatedly. They mention that the metal part gets quite hot.
"...Water temperature can be controlled, though tolerance may be about 2 degrees Fahrenheit +/-...." Read more
"...I guess I’ll see what they do. It had gotten to where it wouldn’t even heat up to make an espresso...." Read more
"...This will provide all the hot water for tea or Americano anyone could want for a typical family...." Read more
"...I also use the programmable shot volume and adjustable brew temperature...." Read more
Customers are dissatisfied with the water quality of the coffee maker. They mention that it started leaking internally and from the steam wand. They also say that the steam boiler started leaks and the seal was damaged when inserted.
"...after de-scaling the problem got worse, which clearly shows that there is a leak." Read more
"...Also at the two-year mark the steam wand has developed a slow drip leak on my machine...." Read more
"...Still De-scale every 3 months.(2) Leaks. Some if this can be alleviated by making sure you don't grind your coffee too fine...." Read more
"...to people who love it, but mine, right out of the box, was a leaky disaster!Research is the #1 game when it comes to Espresso machines...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Breville may not be a star brand in the coffee world (because Italians get that honor), but it's a premium brand in kitchen appliances. So the build quality is very nice and solid. I like how it comes with almost all that you need to get started right away, including the tamper and frothing pitcher. The instruction was clear (although you'd mostly get that from YouTube or just searching the web), so it was a breeze to get started quickly.
From turning on to reaching 200F, it took about 8 minutes or so. Then it was all ready to go. The first time, I filled the water by taking out the tank and filling it. But after a couple times, it was more convenient to get water and fill from the top. Opening the bottom drip tray, turning the knob, then moving the machine to take out the water tank was too troublesome. I only make a few shots at a time, so don't need to fill up the whole tank. Better to use fresh water each time.
As for the shots, I got it down to what seemed good after several tries of different grind sizes and always filling up to whatever that sizing scraper thing allowed. I always get at least two shots so only used double shot portafilter cup so far.
Just one minor improvement I'd like to see is that the hot water comes out very slowly. It's a double boiler so I expected a little more. I understand that it generates hot water on-the-fly, so can't be flowing a lot, but still could be a bit better. So I just boil water using electric kettle if I want an americano.
So this review is after two weeks of use. I shall make an update later after 3 months or so. Will update on the progress of making perfect capuccino as well. Hehe
The dual boiler is the best for simultaneously pulling a shot and steaming milk. The steam is very consistent and not too forceful, allowing one to steam milk to the perfect consistency. The rotating lever provides for adjusting the steam force and the wand rotates to the perfect position.
The Breville has flexibility in programming your shot. The temperature and the duration of how long it takes to pull the shot allows you to steam the milk while the shot is being pulled. Push the button and go for it!
You can fill the reservoir from either the back or the top of the machine, and the illuminated fill viewing port is a nice touch. I can't say enough about the tamper ... integrated into the machine (attached by a magnet) and with a line to note when you have the proper amount of coffee in the porta filter.
The drip tray is easy to pull, empty and clean. And the hidden compartment for a few tools is a nice touch.
This machine is a little lighter than some, I think tipping the scales at around 30 pounds, instead of 50 of my old one. What this means is that you need to put some light pressure to hold the machine while turning the porta filter. But that's a minor concern. And if you do need to scoot this machine across the counter, it has an ingenious method for having wheels pop out and you can easily push the Breville wherever you wish.
There is nothing I don't like about the Breville. For the cost and functionality, this is the best. My wife says my cappuccinos are as good as any we have had in Italy! Now that's a compliment and a testament to this machine!
UPDATE 9-25-18 - I have now been using this machine for 1 1/2 years, twice a day. I love it as much as the day I purchased it; I have had not a single issue, the cappuccinos continue to be first rate, and every single thing on it works like the day I came out of the box. I would highly recommend it.
Top reviews from other countries
I highly recommend this unit if you enjoy expresso the way it should be made. It comes with one Charcoal water filter and and a couple of Expresso Cleaning Tablets Charcoal filter should be replaced every two months or less depending on your water quality.
Reviewed in Canada on October 20, 2017
I highly recommend this unit if you enjoy expresso the way it should be made. It comes with one Charcoal water filter and and a couple of Expresso Cleaning Tablets Charcoal filter should be replaced every two months or less depending on your water quality.
My own experience with the machine was a nightmare. I unboxed it and initially started flushing the machine with water when I noticed a pool of water forming under the machine. It was leaking from the back panel of the unit! This unit also took forever to heat (like 1 hour.)
Needless to say I asked for a replacement thinking I had gotten a rare defect. The replacement was delayed and after a week I received it. Started setting it up and it heated up correctly. Finally had it set up and was brewing an espresso when I noticed another pool of water! There was no espresso pressure whatsoever because all the water that should have been going into the espresso was leaking out the back of the machine.
Returned everything. So disappointed...I wish they had built these machines out of more robust materials - I'd be willing to pay for it. Also if it wasn't made in China that might contribute to the product quality. Can't fault Amazon on this one though because their customer service was great and really understanding.
New update to my post: the coffee maker resumed normal operation without repair... nope, the grind was not at fault, I just got no good explanation for what happened... at least, I have good coffee again. I hope I won’t have more issues
Update to my post... it almost a year that I got this expensive machine... it was great until this morning.... it just died on me... it makes all the usual noise, but it no longer pump water... the pressure gage climb to maximum pressure but I barely got a trickle and even if I insist, I can’t even get a 1/4 Expresso cup after more than 2 minute of pumping... I tired the trouble shooting, did a cleaning cycle, but nothing work... and now I will have to go through the pain of getting briville waranty... and the pain of sending them the manchine
This is my week end morning treat, but beware, it is hand’s on! If you like your cappuccino like at a real Italian shop, and if you are patient to learn how to use it, and if you clean it each and every time you use it, you’ll love it like I do. Sure it is not a real Italian made machine, but it does a real nice job. Make sure to use real arabica coffee FRESH beans and a real high end grinder if you want a delicious crema... otherwise, you’ll only get an unglued bitter juice. It took me two week to find the right grinder setting and to learn how to brew it right... this machine does it the right way = the hard way (better than so called super automatic